"ChatGPT will change the way candidates and recruiters interact by improving the efficiency of recruitment processes, reducing bias and offering a more personalized experience."
That's the answer ChatGPT gave us when we asked it to sum up in one sentence what it would change for candidates and recruiters. One thing's for sure: this conversational robot, based on generative artificial intelligence, has not finished surprising us...
At Exclesior, we're passionate about new technologies, so we obviously wanted to look into the subject. In this article, we take a look at :
- How the technology behind ChatGPT will revolutionize recruitment
- How candidates can use ChatGPT through 2 use cases
- How recruiters can use ChatGPT through 3 use cases
Generative AI in recruitment: a tidal wave foretold
ChatGPT is a natural language model developed by OpenAI, capable of generating coherent text in response to an infinite number of "prompts". Prompts are questions or instructions given by the user.
But ChatGPT is really just the tip of the iceberg. It is just one of many applications of what is known as "generative artificial intelligence".
Generative AI uses algorithms to learn the characteristics of a data set and create new, similar examples. It can be used in a multitude of applications, such as music generation, image creation and video production.
ChatGPT, and generative AI in general, are shaping up to be a real revolution for businesses. According to a study conducted by researchers at OpenAI, Open Research and the University of Pennsylvania, nearly 80% of businesses could see at least 10% of their tasks impacted by applications of generative AI, while 19% of workers are likely to see half their tasks affected by the introduction of tools like ChatGPT.
In recruitment, the applications of generative AI are also numerous, and promise to revolutionize both the candidate experience and the recruiter's job.
In fact, it's already possible to use ChatGPT for a wide range of tasks. Here are a few concrete examples.
Practical applications of ChatGPT for candidates
ChatGPT to prepare an application
ChatGPT can save you precious time if you're looking for a job. It can also help you avoid writer's block when preparing your CV or cover letter.
Here are just a few examples of where ChatGPT can help:
- Identify the key words in a job offer, and incorporate them effectively into your CV and cover letter.
- Find information about the recruiting company, such as its values
- Finding the right words to describe your experience on your CV
- Write a cover letter tailored to the position and your experience.
To get the best possible response, you need to write very precise prompts. Here's an example of a prompt to use for a cover letter: "Write me a cover letter for the position of [job title] for the company [company name]. The letter should highlight my skills in [skill 1] and [skill 2], and my main experience: [description of experience in one sentence]. It should also mention the company's values: [values] and emphasize my motivation for the position.
ChatGPT to prepare for interviews
If you're in a recruitment process, you can also use ChatGPT to search for information and prepare for interviews.
For example, you can ask the robot what 10 questions to anticipate about the position you're applying for. You can then use ChatGPT to help you prepare answers tailored to your profile.
Some examples of prompts:
- "Can you give me 10 examples of questions likely to be asked in a job interview for a sales position in a company that markets B2B SaaS?"
- "Can you help me identify 3 qualities to put forward for this position?"
- "Can you give me a concrete example of an answer to the question: How do you tailor your sales approach to each customer's specific needs?"
Practical applications of ChatGPT for recruiters
ChatGPT to write a job offer
Just as ChatGPT can help candidates anticipate the questions they will be asked during an interview, it can help recruiters draw up a list of criteria to be evaluated in relation to the position to be filled.
Example prompt: "What are the 10 job interview questions to ask a candidate for the position of [title]?". Another example: "What questions can I ask a candidate to assess their ability to work in a team?"
You can also ask ChatGPT to draw up a complete summary based on your interview notes. This will provide you with a formal summary that can easily be shared internally.
ChatGPT for managing candidate relations
Last but not least, ChatGPT can save you a significant amount of time in writing emails and managing your interactions with candidates. For example, you can use the robot to answer standard questions from your contacts, or to write constructive feedback to a candidate who has not been selected.
Here's an example of a prompt you can use: "Write me an email for an unsuccessful candidate following an interview, thanking them for their time, giving reasons why they weren't selected ([reason 1], [reason 2]) and encouraging them for the future."
In conclusion, ChatGPT can be very useful for both job seekers and recruiters. But of course, it cannot completely replace human skills. Sometimes its answers are unreliable or too generic. ChatGPT is therefore an extremely powerful tool, provided you know how to use it intelligently!
